Why You Can’t Send Out A Broadcast With The Same Subject Line Within 24 Hrs?

Let’s face it; nobody likes receiving duplicate emails. And even if your email content is approaching perfection, it will still look very unprofessional to your clients if they receive multiple copies of it. This would not only be embarrassing, but can reflect poorly on your business and lose you clients.

Thankfully, the broadcasting module in your shopping cart system is capable of realizing that a message has already been sent and can prevent your clients from receiving duplicate emails.

Our system will look at two things when determining whether a message is a duplicate or not; the subject line and the recipient’s email address. If our system verifies that an email has already been sent based on these criteria within a 24 hour period, the second email that you queue will be suppressed.

It is recommended that if you are testing a broadcast email to yourself before sending it to your list that you change the subject line of the email accordingly (even one character will make the difference). This will ensure that these filtering options will not prevent your messages from being perceived as a duplicate.

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