“Your most important resource is your people.”
This is a comment made by more than a few business consultants and it’s one that I’ve come to realize is so true, especially here at 1ShoppingCart. Our people are great!
I’m not saying that only based on my opinion. The most frequent and welcomed praise I get from our clients is about the quality of our people, especially the Support Team. Whether it’s at a live seminar event or from the hundreds of emails I receive, the feedback almost always starts there.
When you call us for Customer Support, you get a live, knowledgeable and competent human being here at 1ShoppingCart. And we’ve doubled the size of our Support Team in the past few months to handle our fantastic growth and as proof of our continued commitment to providing the best customer service experience around.
Also, while recognizing that NO technology is perfect, we do our best to quickly address any problems and I have to say, with some of the smartest minds working on it, we often solve them quickly.
If you heard meetings here, including those with the development team, you’d often hear me talking about “giving the customer what they want.” Why? Because what we do is all about people. And friends like you!
Our other friends include the growing Private Label Network which is a super example of People Power – mainly through online referrals. We thrive because YOU help us to!
As always, thank you for telling your friends about us. With great gratitude and appreciation, we continue to pay out well over a million dollars a year to our Affiliates at all three levels who have done such a great job referring us over the years.
In closing, my #1 commitment remains having our people give you the best customer experience and service. It helps empower people everywhere to enrich their lives and those around them by using the Internet.
Yours Truly,
Rob Bell, President & CEO
www.1ShoppingCart.com
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